Frequently Asked Questions

+ New to Yoga

Starting yoga can feel overwhelming with 20+ classes across 5 locations, but we’re here to make it easier!

Choosing the Right Yoga Class for You: One of the first questions people often have is: What type of yoga class should I try? Don’t worry—there are many options! Yoga comes in a variety of styles, each offering something unique. In one class, you might be lying on the ground the whole time, focusing on relaxation and “letting go” (like in Yin Yoga). In another, you could be moving, breathing deeply, and breaking a sweat (like Ashtanga or Hot Yoga). And there’s everything in between!

So, how do you choose? Tune into what your body and mind need today. Maybe you're looking to boost your energy with a Hot Vinyasa class, or perhaps tomorrow you'll want to slow down with a Restorative session. If the first class you try doesn’t feel quite right, don’t be discouraged—keep exploring until you find your perfect fit.

Here are a few tips:

• Try our online intro to yoga course (in Dutch or English) to learn the basics at your own pace, in the comfort of your own home.

• Look for 'beginner' level classes to help you build a solid foundation. 'All levels' classes are also a good start: consider starting slower and mindful styles such as Slow Flow, Iyengar or Yin.

• What brought you to yoga? Are you looking to move, flow, build strength, try a heated practice? Or are you looking for something that is slower and more relaxed? Discover the right style for you in our class styles overview.

The key is simply to begin.

+ How to book a class

To book a class, create an account on the Yoga Moves website or app. There you buy a card and book your class. On our pricing page you find all the options. When you are new to Yoga Moves we suggest to buy a Starters Card.

+ What to wear and bring to class

Wondering What to Expect in Class? If you’re new to yoga, you might be unsure about the "rules": Should you keep your socks on or off? Is it okay to drink water during class? These questions are common, and while some "rules" may seem odd, they often have good reasons behind them.

Yoga Etiquette We want all students to enjoy a quiet, tranquil, breath-focused atmosphere, with minimal distraction. Think of the studio as a sacred place, please respect these guidelines.

General Guidelines Wear comfortable, flexible clothing that allows you to move freely without restriction. Choose items that feel good and move with you.

For Hot Yoga: The temperature in HOT yoga classes can reach 33-38°C. Wear breathable, moisture-wicking clothing to stay cool. For Original HOT classes, swimwear (like shorts, bikinis, or swimsuits) is also an option if you prefer. Important: Bring a towel that fully covers your mat (180cm x 60cm), or rent/buy one from us at check-in.

For Aerial Yoga Wear long pants and long or short sleeves, and remove any jewelry. This prevents fabric snags and protects the equipment used in the class.

For Calmer Classes In classes like Yin, Restorative, and Yoga Nidra, dress warmly, especially if it’s not heated. An extra layer, like a cozy sweater or socks, can help you stay comfortable during relaxation. For warmer versions of these classes (up to 30°C), additional layers are optional.

Most importantly, remember that yoga isn’t about your clothing—it’s about finding balance, inner peace, strength, and mindfulness. So wear something that makes you feel good, allows you to move, and suits the class’s intensity. And, of course, bring a layer for the relaxation exercises if you tend to get cold. Here a BLOG on the topic if your interested!

What NOT to bring Leave your valuables at home. Please NO phones in class. You will be asked to turn it off and leave it in the back of the room or cupboard (and not by your mat)...take a break!

+ Classes are in English

Yes, all classes are taught in English. If a teacher finds everyone is Dutch s/he may switch to Dutch. We are proud to host an international and inclusive community of teachers and students.

+ Attend without a reservation

Walk-ins are welcome if space allows, but reserve in advance ensures your spot and peace of mind.

If you are new to Yoga Moves, its best to create your account ahead of time.

+ Why it is important to arrive on time for class

Our yoga classes begin promptly as scheduled to ensure a consistent and focused experience for everyone. Arriving late can disrupt the flow and concentration of the class, which is why we may close the door once the session has started. If the teacher is already in the practice space and the door is closed, joining may not be possible.

We encourage you to arrive about 10 minutes before class—not too early, as we may still be setting up. This time allows us to prepare the space for an optimal experience, including tidying, adjusting lighting, and heating. If you arrive a bit early, please feel free to wait until the space is ready and doors open.

+ Join an online class

Join our [livestream classes][10] easily! Just sign up, and we’ll send you the Zoom link 15 minutes before class starts. Missed it? No worries—watch the replay within 48 hours! • Morning class replays are sent at 8 PM. • Evening class replays are sent the following morning at 10 AM. • Replay links are valid for 48 hours.

+ Class Cancellation Guidelines

To Manage or Cancel Reservations:

• Use the ‘Bookings’ tab in the Yoga Moves app OR
• Log into your account on the website and go to ‘My Bookings’

Our Class Cancellation Policy:

You can cancel your class up to 2 hours before the start of class. You can cancel your class:

• More than 2 hours before class: You’ll receive a full refund to your account.
• Less than 2 hours before class: This is considered a late cancellation, and the class will be charged. If you have an unlimited subscription, you can late cancel once every 2 weeks without a fee. After that, late cancellations or no-shows incur a €7.50 fee.

We appreciate that you cancel your spot even if you are within 2 hours. This allows us to give your spot to someone who may be waiting for it (especially in fuller classes!)

Yoga Moves Canceled Class

Classes can occasionally be canceled due to unforeseen circumstances like weather, teacher availability, or lack of reservations. If your class is canceled, you’ll be notified by email, and your class credit will be refunded. Be sure to check the class schedule regularly for updates.

+ Class levels

Are you new to yoga or looking to refine your basics? [Look for 'beginner' level classes]11 to help you build a solid foundation. 'All levels' classes are open to all experience levels, so you'll always find a welcoming environment. As you become more comfortable, gradually explore our intermediate classes to deepen your practice. You can filter on levels on our class schedule.

+ Available subscriptions and class card types

We offer a variety of subscriptions and class cards to suit different needs and preferences, please visit our Pricing page.

+ Pause, change, or cancel subscriptions

Fill out our Subscription Request Form to pause, cancel, or make changes.

Here are the basic rules:

• You can cancel your subscription after the minimum contract duration is complete, however we need 10 days notice to process the change.
• You can pause your subscription for up to 1 month per year with 5 working days' notice.
• You can upgrade your subscription at any time (for example: switching from Balance-6 to Infinity-6). You may downgrade after the minimum contract duration has passed (for example: switching from Infinity-6 to Balance-6).
• Do take into account 5 working days notice for us to process the change.
  

+ Extend your Class Card or Starter Card

We understand that life sometimes gets in the way, and you might not be able to finish your classes in time. When this happens you can purchase a 30-day class card extension through this link, or by search for a Class Card Extension pass in your Yoga Moves account or app.

Class Card Extension Details:

• Extend your card for 30 days, even if it expired within the last 30 days.
• Processing may take up to 5 working days, so please purchase in advance.
• Extensions can be purchased multiple times.
• Cost: €15 per 30-day extension.

+ Starters Cards Questions

Book Classes with your Starters Card

• Go to your account and login. Here you can book all our classes, workshops and trainings.

How Your Starter Card Works

Your Starter Card is valid for 20 days, beginning from the date of your first booked class. Until you attend that initial class, the card remains inactive, which is why you're unable to book additional classes beforehand.

If you'd like to start using your card sooner, you have the option to cancel your current booking and reschedule for an earlier date. This change will shift the 20-day validity period to begin from your new booking date. For example, if your first class is on September 2, the card will be valid from September 2 to September 21.

+ Do you qualify for a discount ?

We offer various discounts and promotions throughout the year, both for our class clients and for our workshops. Subscriptions, classes and class cards can be purchased with a discount when you qualify.

We give these groups special prices to help make the cost of yoga more attenable:

• Full time students (not Phd)
• Youth (under 24 years)
• U-pas holders
• 65 years and older

In order to apply for a discount category, you need to apply (show relevant id) and we need to activate it on your Yoga Moves account. Once that is done, all the prices that apply will automatically apply to purchases.

If you qualify for one of the above and want to apply for the discount, please see our Guide to Unlock Discount Page HERE.

For the most up-to-date information on our current offers, including discounts on subscriptions and class cards, please visit our Pricing page

Discounts also apply for workshops if it is specified in the price. When you have the discount activated on your account, the discount should appear automatically at check out.

+ Purchase a gift card

Gift cards are available for purchase and can be redeemed for classes, workshops, and teacher training. Gift cards can be emailed directly, and you can even include a personalized message. Check out our gift card options here.

+ Refer a friend / Referral Program

Refer a friend to Yoga Moves and earn rewards! Share your unique referral link, and when they sign up and make a purchase, they’ll receive € 5,- off their first purchase. And you will receive € 5,- credits on your account. You can find your referral link in your Profile and refer up to five people.

+ Bringing a New-to-Yoga Moves Friend to Class

We love that you want to share the gift of yoga with someone! However, for liability reasons, every person attending a class must be registered under their own Yoga Moves account. You have a few options to invite your friend:

Referral Link: Share your referral link with a friend who’s new to Yoga Moves (and doesn’t already have an account). When they sign up through your link, they’ll receive €7.50 off their first purchase. You can find your referral link in your Profile, and you can refer up to five friends.

Single Class Card: If you'd prefer, you can purchase a single class card under your own account. Then, provide us with your friend’s email (once they’ve created a Yoga Moves account, and we’ll transfer the pass to their account and add them to the class. Let us know which class they’d like to attend – Contact Us.

+ Private yoga sessions

Deepen your practice, get support for your blind spots. Need some guidance? Perhaps you feel more personal attention will take you further faster? For hundreds of years, yoga has been taught one-to-one. More on Privates.

+ Apply to teach or work or volunteer at Yoga Moves

• If you are interested in teaching at Yoga Moves, please send us an application through our teacher application form here.
• Find an overview of our current jobs and how to apply for them here.
• Are you interested in volunteering at Yoga Moves? Please fill out the karma application form here.
• Open applications can be sent to marieke@yogamoves.nl.

+ Join or unsubscribe from the mailing list

Communication from Yoga Moves

When you make an account with Yoga Moves we ask you to check "allow" if you agree to recieve promotions or special offers communication from us. When you don't allow, you will not be informed about special invites or offers we might have (we love to offer our students special deals and invitations.) You will continue to get notices around payments or class scheduling, etc. You can go into your account settings and change this.

Newsletters We also have a seperate email program that sends our two newsletters. 1) General news around classes and events & 2) Teacher Training news. To sign up: just scroll to the bottom of our website page.

To Unsubscribe from a newsletter: Click 'unsubscribe' or 'opt out' at the bottom of our newsletter.

+ Delete your Yoga Moves account

You can delete your account in the Yoga Moves app under ‘Profile’ by selecting the ‘Delete Account’ option. Please note that this won’t unsubscribe you from newsletters. To opt-out, click ‘Unsubscribe’ at the bottom of any email.

+ Payment options

Payments can be made online via our website; Credit Card (Visa, Master Card), Ideal or by PIN card on our premises; Money Transfer with invoice, or in the case of monthly payment agreements, by Direct Debit using automatic withdrawal (using an "incasso" agreement). We discourage cash payments at the studio.

+ Feedback Request

We love hearing from you! If you have suggestions or didn’t find what you were looking for, please let us know via our Contact Form.

+ Get in contact with a Yoga Moves employee

Fill out our Contact Form with your inquiry, and we’ll get back to you promptly!

+ Can I attend classes at any Yoga Moves studio?

Yes! Unless you have a Terwijde-specific membership, all of our memberships and class cards are valid across all Yoga Moves studios. Each location has its own unique vibe, so we encourage you to explore them all.

+ Yoga Moves Studio locations

We have 5 locations in Utrecht, each with its own charm and beauty. Find more information about our 5 locations here.

+ Park your car

It is paid parking across Utrecht (exception: Studio Terwijde). to learn about parking, check the location pages:

• Yoga Moves One
• Yoga Moves Hot
• Yoga Moves Fly
• Yoga Moves Terwijde
• Yoga Moves Hot Central

+ Can you recommend nearby hotels or provide parking information for your studios?

All information about nearby hotels, parking, and other useful details can be found on the Locations section of our website. Simply visit the studio page of your choice here, and you’ll find all the suggestions and guidance you need. For Airbnb, just use the address to find one close. There are always new hotels popping up in Utrecht! The old city center is very charming.

+ Rent a room for your private/corporate event

Are you considering renting one of our studios for hosting your workshop or event? We have 5 locations in Utrecht, each with its own charm and beauty. Find all information here.

+ Health & Safety Guideliness

Your safety is our priority! We follow all current health regulations, including enhanced cleaning protocols and spacing guidelines. Please stay home if you feel unwell, and check in advance for any COVID-related updates before attending in-person sessions.