Job-Opening: studio host at Yoga Moves

We are looking for a yoga enthusiast with great people skills who likes multitasking.

About the Company

Yoga Moves believes that yoga is for Everybody and Every Body. It is our mission to help people live their lives healthier. We do this by helping people to re-connect their minds and their bodies, in order to center themselves and achieve a sense of calm. Yoga Moves has two studios in the center of Utrecht. We offer 120+ classes of different styles of (Hot) Yoga per week, next to which we organize workshops and teacher trainings, with both local as well as international trainers.

About the Role

The studio host plays a key role in establishing a relationship with the Yoga Moves students and teachers. This person welcomes students into the studio and sets the tone of a positive experience. Our ideal candidate is a yogi, who loves being involved with customers, enjoys selling products & services and delivers consistently strong customer service. Our new colleague must be an energetic team player with a positive attitude, who has good communication skills and helps the studio run as efficiently and effectively as possible.

Duties & Responsibilities

Customer Service

  • Welcome all visitors according to our Customer Service standards; answer telephone promptly and courteously
  • Check students into class/workshop/trainings through software system (MindBody)
  • Assist students by guiding them through our programs and answering their questions (or resourcefully find the answers if unknown) in person, email or phone
  • Be knowledgeable about products, services, programs and pricing (classes, workshops, teacher trainings and the shop products). Actively promote and sell to students and visitors
  • Ensure all students complete all paperwork/forms as appropriate

Studio Operations

  • Keep common areas neat and clean: prepare tea area, clean studio rooms, empty trash and tidy props between classes efficiently and quickly
  • Work with studio staff to support the financial goals and operational needs of the studio
  • Report any issues regarding our procedures
  • Keep the retail area looking great which includes keeping it clean and re-merchandising products to attract customer’s attention.

Minimum Requirements 

  • Dutch and English language skills
  • Experience working in a customer service role
  • Experience working in yoga, fitness, and/or health industry is a plus

Skills Sets

  • People person. A positive and enthusiastic team player
  • Hands on. Ability to multi-task and function in a fast-paced environment, often with changing priorities given the number of students entering and exiting the studio at similar times
  • You are a yogi, you practice yoga and are willing to practice at Yoga Moves
  • Passion for the product we sell and ability to understand and clearly communicate the different products/programs we offer
  • Strong communication skills and customer oriented focus
  • Dependable, accountable and responsible with excellent attendance and punctuality
  • Problem solver and detail-oriented
  • Self-motivated
  • Comfortable working in a sales-driven environment
  • Flexible schedule; covering weekend and evening shifts as needed
  • Comfortable with computers and effective at learning and using the necessary software systems

What to expect:

  • Working in a young, hard-working, fun and small team
  • Working in a unique environment and inspiring atmosphere
  • Free unlimited yoga classes
  • 16-24 hours a week

Interested?

Please send your Curriculum Vitae, your motivation and availability to:

anton@yogamoves.nl |   subject line: Application front office